#Search inbox outlook how to#

Here's a link to basic troubleshooting for the ExchangeДў013 Search service that still applies to 2016. By using this site, you agree to the use of cookies for analytics, personalised content and ads. Automatically file emails and share photos easily. Enter a search term in the search box (See.

#Search inbox outlook how to#

The following explains how to search using the Outlook Web App. By default it searches all folders however, you have the ability to select an alternate folder to search, if needed. In Cached mode, it will use the search service on the Exchange server toДЇind items. is a free personal email service from Microsoft that doesn't scan your email for the purpose of serving you ads. The Microsoft Outlook Web App provides easy to use search tools. When you are in Outlook trying to search a mailbox that is not The logs and make sure the service is running and doesn't have anyД®rrors. Make sure that the Exchange Search service on theД®xchange server is properly indexing the mailboxes. I know you are able to search OK, so it is most likely something at the client, but it doesn't hurt to check the server. Click on the More Settings and then the Advanced tab. If searching doesn't work with it added like that, then remove it and open the properties of their Exchange mailbox account in their Outlook profile. You should be able to specify the email address with no password during the stage of adding the shared mailbox and it should add it. Then add it as a new Exchange account in their Outlook profile. Wait for the mailbox to disappear from Outlook. You can give the user Full Access using a group instead of directly giving them rights. Try different ways of adding the shared mailbox because we have also seen that have an effect on Search. Make sure they are all running at least the following updates since these are required for proper operation with Exchange 2016. In your Outlook is your mailbox and the shared mailbox in Online mode or is yours in Online mode while the other one is in cached mode? Is that different than the other users? If this was a recent migration from an earlier version of Exchange, then make sure that all Search tasks are being performed by Exchange 2016 and that all the mailboxes of the affected users exist in 2016, not any database in a previous version.